Privacy Policy.

Last Updated: 01/15/2025

AttoAgents LLC ("we," "us," or "our"), the creator of Elemental ("the Application"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Application. We comply with global data privacy regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws. By using the Application, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the minimum data necessary to operate and maintain the Application:

A. Personal Information

Email Address: Required for account creation, authentication, and communication.

B. Subscription Data

Through Paddle, our payment processor, we receive non-personal subscription-related data, including:

Subscription status (e.g., active, canceled).
Dates of service (start and end dates).
Product purchased (e.g., subscription tier).

This data is required to verify your subscription status and provision access to the Application.

C. Information We Do Not Collect

Usage Data: We do not collect data on actions performed within the Application or monitor how you interact with its features.
System Data: We do not collect information about the operating system, hardware, or other technical details of the device running the Application.
User-Inputted Data: Any data you input into the Application is not collected, stored, or transmitted by us.

Cookie Notice

We use only necessary cookies to ensure the proper functionality of the website. These cookies are essential for basic website operations, such as page navigation, maintaining user sessions, and ensuring security. They do not store any personal information and cannot be turned off in our system.

2. How We Use Your Information

We use the collected data solely for the following purposes:

To authenticate users and manage accounts.
To verify and manage subscription status.
To respond to inquiries or support requests.
To comply with legal obligations and enforce our Terms and Conditions.

3. Payment Processing

Payments for the Application are handled through Paddle, which has its own Privacy Policy governing the collection and use of payment information.

We do not store or process your payment details. Paddle shares non-personal subscription data with us (e.g., status and dates) to enable access to the Application.

For more information, please review Paddle’s Privacy Policy directly on their website.

4. Legal Basis for Processing Personal Data (GDPR)

For users in the European Economic Area (EEA), we process your data under the following legal bases:

Performance of a Contract: To deliver the services you request and verify your subscription status.
Consent: Where you explicitly agree to data collection and processing.
Legal Obligation: To comply with applicable laws.

5. Sharing Your Information

We do not sell or share your personal data with third parties except in the following cases:

With Service Providers: Non-personal subscription data from Paddle is shared to manage your account.
Compliance with Law: To fulfill legal obligations, court orders, or regulatory requirements.
With Your Consent: When you explicitly authorize data sharing. All third-party service providers, including Paddle, are obligated to handle your data securely and comply with applicable privacy laws.

6. International Data Transfers

If you use the Application outside the United States, your data may be transferred to and processed in countries with different data protection laws. By using the Application, you consent to such transfers in accordance with this Privacy Policy.

7. Your Rights

Depending on your location, you may have the following rights under GDPR, CCPA, or other privacy laws:

A. GDPR Rights (EEA Residents)

Right to Access, Rectification, Erasure, Restriction, Portability, and Objection.

B. CCPA Rights (California Residents)

Right to Know, Delete, Opt-Out, and Non-Discrimination.

To exercise your rights, including the removal of your account, contact us at support@attoagents.io. Verification of identity may be required.

8. Account Deletion and Data Retention

Account Deletion: You may initiate the removal of your account from our system at any time by contacting privacy@attoagents.io. Once your account is deleted, all associated data will be permanently removed from our system, except as required by law.
Data Retention: We retain your email address and subscription data only for the duration of your subscription and the lifespan of your account. Once your subscription ends and your account is deleted, no personal data will be retained.

9. Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and you use the Application at your own risk.

10. Children’s Privacy

The Application is not intended for individuals under the age of 13 (or the age of majority in your region). If we inadvertently collect such data, contact us immediately to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or in-app notifications. Continued use of the Application after updates indicates acceptance of the revised Privacy Policy.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

AttoAgents LLC
support@attoagents.io

By using the Application or creating an account on attoagents.io, you acknowledge that you have read, understood, and agree to this Privacy Policy.