Terms and Conditions.

Welcome to Alchemist ("the Application"). These Terms and Conditions ("Terms") govern your access to and use of the Application, which is owned and operated by AttoAgents LLC ("we," "us," or "our"). By downloading, installing, accessing, or using the Application, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not download, install, access, or use the Application.

1. License Grant

AttoAgents LLC grants you ("User") a limited, revocable, non-exclusive, and non-transferable license to download, install, and use the Application solely for your personal or business purposes, subject to your compliance with these Terms.

2. Purpose and User Responsibility

The Application is designed to enable the creation of artificial intelligence (AI) agent teams and the assignment of tasks to those teams. The Application integrates language models that are instructed to operate in a structured manner to complete tasks assigned by the User. Users may design AI agent teams that mimic human skills and grant them access to a set of local documents to assist in completing the tasks. Tasks may include, but are not limited to, answering questions, creating files, or performing automated interactions with third-party systems.

Users are required to independently verify all results and outputs generated by the Application. Users are solely responsible for ensuring compliance with applicable copyright laws and must secure appropriate licenses for any copyrighted materials used or generated through the Application.

3. Subscription and Fees

Access to the Application requires a paid subscription, which includes a 14-day free trial. Subscription fees, available on a monthly or yearly basis, vary by tier and are detailed on our website at https://attoagents.io/pricing. Subscription plans may be modified with prior notice provided to current Users.

Users are charged on a monthly or yearly basis after the trial period ends. During the trial period, Users are not charged for using the Application and have full access to all features. The trial period allows Users to evaluate whether the Application meets their expectations and performs as intended. Users may cancel their subscription at any time during the trial period.

Subscriptions can be managed through the account settings at https://attoagents.io/signin, where Users can update payment methods, view subscription details, and make changes. Subscriptions may be canceled at any time, but no refunds will be provided for payments already made. Cancellations take effect at the end of the current billing cycle.

AttoAgents LLC utilizes Paddle to process payments. All financial transactions are handled by Paddle and are subject to Paddle’s Terms of Use and Privacy Policy, which operate independently of this document. Users should review Paddle’s policies before completing a transaction to purchase a subscription.

4. Cancellation and Refunds

As a User, you have the right to cancel your subscription at any time. If you cancel your subscription, you will not be charged for the next billing cycle, and your access to the Application will continue until the end of the current billing period.

In addition, you have the right to cancel your initial subscription agreement and request a refund within 14 days from the day after the completion of your subscription purchase, without providing any reason. To exercise this right, you must notify AttoAgents of your decision to cancel by using "Cancel Subscription" button available in your management page at https://attoagents.io/signin. Alternatively you may contact us with cancellation request at support@attoagents.io.

Please note the following important details regarding cancellations and refunds:

• This 14-day cancellation right applies only to the initial subscription purchase and does not apply to automatic renewals of your subscription.
• To meet the cancellation deadline, it is sufficient to use the cancellation button available at https://attoagents.io/signin before the 14-day period expires.
• Upon cancellation within this period, we will reimburse all payments received from you without undue delay and no later than 14 days after being informed of your decision.
• Refunds will be issued using the same payment method used for the original transaction, and you will not incur any fees as a result of the reimbursement.
• Refunds are granted at the sole discretion of AttoAgents working with Paddle and may be refused in cases of suspected fraud, refund abuse, or other manipulative behavior.
• This policy does not affect your statutory rights as a User in relation to products that are faulty, not as described, or unfit for purpose.
• For prompt processing of cancellation requests or refund inquiries, please contact us at support@attoagents.io.

5. Restrictions

By using the Application, you agree not to:

1. Copy, modify, or create derivative works based on the Application or its AI agents.
2. Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying structure of the Application or its AI components, except as expressly permitted by applicable law.
3. Distribute, sell, lease, sublicense, or transfer the Application or its AI agents to any third party.
4. Use the Application in any manner that violates applicable laws, regulations, or industry standards.
5. Utilize the Application for purposes other than its intended functionality as described in these Terms.
6. Exploit, manipulate, or misuse the Application or its AI agents to cause harm, disruption, or damage to individuals, organizations, or systems.
7. Misrepresent the Application or its AI agents as your own creation, product, or service.
8. Attempt unauthorized access to, tamper with, or compromise the security of the Application or its AI agents.
9. Use the Application to train, develop, or improve competing AI systems, platforms, or services.
10. Deploy the Application in environments or use cases that may endanger public safety, compromise data security, or breach ethical standards.

6. Ownership

The Application, including all associated intellectual property rights, is and remains the exclusive property of AttoAgents LLC or its licensors. These Terms do not transfer or grant you any ownership interest in the Application or its intellectual property.

By providing any feedback, suggestions, or ideas related to the Application ("Feedback") to AttoAgents LLC, you agree that such Feedback becomes the sole and exclusive property of AttoAgents LLC. AttoAgents LLC may use, modify, and incorporate this Feedback into the Application or its related services without any obligation to compensate you.

AttoAgents LLC retains exclusive ownership of all trademarks, trade names, logos, and branding elements associated with the Application. You are prohibited from using these elements without prior written consent from AttoAgents LLC.

7. Updates and Modifications

AttoAgents LLC is committed to maintaining and enhancing the Application to deliver improved functionality, security, and user experience. To achieve this, we may, at our sole discretion, release updates, upgrades, patches, bug fixes, or new versions of the Application (collectively, "Updates").

Notification of Updates:
You may be notified of Updates through the Application, provided you have opted to receive such notifications.

User Responsibility:
You are responsible for ensuring that your device, operating system, and any required dependencies are compatible with the latest version of the Application. Failure to install or update the Application as required may result in reduced functionality, security vulnerabilities, or a loss of access to the Application.

Acceptance of Updated Terms:
Your continued use of the Application following an Update constitutes your acceptance of any modifications to these Terms that may accompany the Update. If you do not agree to the updated Terms, you must discontinue use of the Application and uninstall it from your device.

End-of-Life Policy:
AttoAgents LLC reserves the right to discontinue support for older versions of the Application or retire the Application entirely. Where feasible, reasonable notice will be provided prior to such actions. You acknowledge that AttoAgents LLC is under no obligation to provide support, updates, or maintenance indefinitely.

Acknowledgment of Updates:
By using the Application, you acknowledge and accept that Updates and modifications are necessary for maintaining and improving the service. Failure to install or accept Updates may adversely affect your ability to use the Application effectively and securely.

8. Privacy and Data Collection

By using the Application, you acknowledge and consent to the collection, use, and processing of data as described in our Privacy Policy, available at https://attoagents.io/privacy. AttoAgents LLC collects only the information necessary to provide and maintain access to the Application.

We implement reasonable technical, administrative, and organizational measures to protect your data. However, you acknowledge that no method of transmission or storage is entirely secure, and we cannot guarantee the absolute security of your data.

Your continued use of the Application constitutes acceptance of our data collection and processing practices as outlined in the Privacy Policy. If you do not agree to these practices, you must discontinue use of the Application.

9. Termination

AttoAgents LLC reserves the right to terminate your access to the Application immediately if you breach these Terms. Termination may occur for reasons including, but not limited to:

1. Violation of the restrictions outlined in Section 4.
2. Failure to pay subscription fees.
3. Misuse of the Application or its AI agents.
4. Violation of applicable laws or regulations.
5. Any other reason deemed necessary at the sole discretion of AttoAgents LLC.

Upon termination, you must immediately cease all use of the Application and delete all copies in your possession or control.

Termination is effective immediately upon notification, and you will not be entitled to any refunds or compensation for unused subscription periods.

If AttoAgents LLC discontinues the Application entirely, reasonable notice will be provided where practicable. In such cases, instructions for retrieving your data or closing your account may be issued.

10. Disclaimer of Warranties

The Application is provided on an "AS IS" and "AS AVAILABLE" basis without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or suitability for your specific needs.

AttoAgents LLC does not guarantee that the Application will be free from errors, interruptions, or security vulnerabilities, nor does it warrant the accuracy or reliability of any results or outputs generated through the Application. You acknowledge and accept that the use of the Application is at your sole risk.

AttoAgents LLC makes no warranty regarding the availability of future updates, features, or modifications. Existing features may be altered, replaced, or discontinued at our sole discretion without prior notice. AttoAgents LLC reserves the right to discontinue or modify the Application at any time without liability.

11. Limitation of Liability

To the maximum extent permitted by applicable law, AttoAgents LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including, but not limited to, loss of profits, loss of data, loss of use, or other economic losses, arising out of or in connection with your use of the Application or inability to use the Application.

AttoAgents LLC shall not be held responsible for any decisions, actions, or outcomes resulting from your use of the Application or reliance on its outputs. This includes, but is not limited to, business decisions, legal implications, financial losses, or ethical considerations arising from the Application's functionality or generated results.

In no event shall AttoAgents LLC’s total cumulative liability for all claims relating to the Application exceed the total amount you have paid for the Application in the 12 months preceding the event giving rise to the claim.

12. Export Restrictions

You are prohibited from downloading, installing, accessing, or using the Application if you are located in, or are a national or resident of, any country or region subject to sanctions or export restrictions imposed by the U.S. government.

By using the Application, you represent and warrant that:

• You are not located in, or under the control of, any such restricted country or region.
• You are not a national or resident of any restricted country.
• You are not listed on any U.S. government prohibited or restricted parties list.

It is your responsibility to comply with all applicable export laws and regulations, including those of the United States and any other relevant jurisdictions.

13. Governing Law

These Terms shall be governed by, and construed in accordance with, the laws of the State of South Carolina, United States, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in South Carolina.

14. User Conduct

By using the Application, you agree to act responsibly and comply with all applicable laws, regulations, and these Terms. You expressly agree that you will not:

1. Use the Application to violate any local, national, or international laws or regulations.
2. Use the Application to create, distribute, or facilitate the sharing of harmful, offensive, illegal, or otherwise objectionable content.
3. Interfere with, disrupt, or compromise the normal operation, security, or performance of the Application or its servers.
4. Attempt to gain unauthorized access to the Application, its related systems, or any accounts, networks, or data.

Failure to comply with these provisions may result in the suspension or termination of your access to the Application, as well as potential legal action.

15. Service Availability

AttoAgents LLC does not guarantee the continuous availability of the Application. Periodic downtime may occur due to maintenance, technical issues, or other factors beyond our control. Where feasible, we will provide advance notice of scheduled maintenance or downtime through the in-Application notification system.

Access to the Application requires periodic internet connectivity. During the trial period, Users can access the Application using the credentials provided during registration. After the trial period, Users must authenticate with the same credentials every 30 days to verify their subscription status. This authentication process requires an active internet connection and the availability of AttoAgents LLC's services.

Scheduled maintenance may temporarily impact authentication or other features of the Application. When possible, advance notice of such interruptions will be provided. AttoAgents LLC is not liable for interruptions in service caused by scheduled maintenance, technical issues, or other unforeseen circumstances.

16. Third-Party Services

The Application may integrate with or provide access to third-party services. By using such integrations, you agree to comply with the applicable terms of service and policies of these third-party providers.

AttoAgents LLC is not responsible for any issues, errors, or damages arising from the use of third-party services or their integration with the Application. While the Application facilitates these integrations, it is at the User’s sole discretion to enable them and provide any necessary credentials or access information.

You acknowledge that enabling third-party integrations may involve sharing certain data with those providers, and AttoAgents LLC is not responsible for the actions, data handling practices, or policies of these third-party services. Users are encouraged to review the terms and privacy policies of third-party providers before enabling integrations.

17. AI Usage Policy

You agree not to use the Application to generate AI outputs that violate any applicable laws, ethical standards, or third-party rights, including intellectual property, privacy, and contractual obligations. AttoAgents LLC reserves the right to terminate your access to the Application for any violations of this policy.

AttoAgents LLC does not distribute any AI models with the Application. Instead, Users have the discretion to integrate and use third-party AI services supported by the Application. By using any such services, you agree to comply with the applicable Terms and Conditions and Privacy Policy of the respective AI service provider.

A complete list of supported AI providers and their associated policies is available at https://attoagents.io/alchemist. Users are encouraged to review these policies before enabling integrations with third-party AI services.

18. Third-Party Website Links

The Application may contain links to third-party websites or resources that are not owned or controlled by AttoAgents LLC. These links are provided solely for your convenience, and AttoAgents LLC does not endorse or assume any responsibility for the content, policies, or practices of any third-party websites.

You acknowledge and agree that AttoAgents LLC is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any third-party websites or resources.

We encourage you to review the terms of use and privacy policies of any third-party websites you visit.

19. Indemnification

You agree to indemnify, defend, and hold harmless AttoAgents LLC, its affiliates, employees, officers, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Misuse of the Application: Any unauthorized, improper, or illegal use of the Application, including the creation of harmful, infringing, or prohibited content.
• Violation of Terms or Laws: Breach of these Terms or any applicable laws, regulations, or industry standards.
• Infringement of Third-Party Rights: Violation of intellectual property, privacy, or other legal rights of third parties.
• Content Liability: Uploading, generating, or distributing harmful, infringing, or offensive content through the Application.
• Unauthorized Access: Claims arising from third-party access to or use of the Application under your account credentials, whether authorized by you or not.

AttoAgents LLC reserves the right to assume the exclusive defense and control of any matter subject to indemnification. You agree to fully cooperate with AttoAgents LLC in asserting any available defenses.

This indemnification obligation shall survive the termination of your use of the Application.

20. Force Majeure

AttoAgents LLC shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, government actions, labor disputes, power outages, internet or telecommunications failures, or other unforeseen events.

21. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

22. Assignment

You may not assign or transfer your rights or obligations under these Terms without prior written consent from AttoAgents LLC. AttoAgents LLC may assign or transfer its rights and obligations under these Terms without restriction.

23. No Waiver

The failure of AttoAgents LLC to enforce any provision of these Terms shall not constitute a waiver of its right to enforce that provision or any other provision at any time.

24. Survival

The provisions of these Terms that, by their nature, should survive termination, including but not limited to ownership, indemnification, disclaimers, limitations of liability, and governing law, shall remain in effect after termination of your use of the Application.

25. Beta Features

The Application may include beta features or experimental functionality ("Beta Features") made available for testing and feedback. Beta Features are provided "AS IS," with no warranties of any kind, and may be changed, discontinued, or removed at any time without notice.

26. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and AttoAgents LLC regarding the Application and supersede all prior or contemporaneous agreements, understandings, communications, and representations, whether written or oral, relating to its subject matter.

27. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms and Conditions, please contact AttoAgents LLC at:

AttoAgents LLC
Email: support@attoagents.io

By installing or using the Application, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.